Terms & Conditions

Thank you for choosing to book your holiday accommodation through Beechworth Short Stays.

We hope you will enjoy your holiday in this beautiful area. Please read the following conditions carefully

1. Bookings

A booking is NOT confirmed until the full deposit has been paid and the booking conditions and security authority (signed by you) is received by us. All bookings are arranged for the dates shown on your communication and are made in good faith by us.

2. Booking fee

Your booking fee is non refundable and applies to each individual booking.

3. Credit Card

Credit card number, expiry date and CVV to be provided upon booking. Bookings cannot be accepted without credit card details. Your credit card can be charged cleaning/damage fees if the property is left in unacceptable condition upon check out. When booking/purchasing from Beechworth Short Stays, saved card details are transmitted through a secure server. Card data is not hosted by Beechworth Short Stays.

4. Deposit

A 50% deposit, plus the booking fee is payable at the time of booking. Any bookings made within 30 days of the arrival date will require full payment at the time of booking.

5. Balance Due

Remaining balance is due 2 weeks prior to arrival.

6. Re-booking

Due to high demand for bookings, particularly during peak season, all re-bookings must be made prior to day of departure to avoid disappointment. 

7. Cancellation

Your booking fee is non refundable. If your booking is cancelled 5 days or more prior to your arrival date your deposit will be refunded less the booking fee. In the event that we are instructed by the owner to cancel your booking a full refund will be made to you.

8. Security Deposit

No money will be deducted from your credit card unless we need to make a claim, of which you will be notified. The claim may be for, but is not limited to, the following reasons; excess cleaning fee (inc BBQ), damage to property, theft of property, garbage removal, breakages, late check out.

9. Changes to booking

We cannot be held responsible for the actions taken by the owner of the property, e.g. sale of property, increased tariff, alteration of the property, withdrawal of property from letting or cancellations of booking. Every endeavour to find alternative accommodation shall be made by us.

10. Arrival & Departure

The property is available from the advised time on the day of arrival and must be vacated at the advised time on the day of departure. Failure to vacate by the required time will incur a penalty of $50. Keys are to be returned to the lockbox upon vacating the property.

11. Use of Premises

The property is rented to accommodate only the number of persons described by Beechworth Short Stays. The accommodation is for holiday purposes only – no functions/parties/schoolies etc. Your occupation or use of the property which (in our absolute discretion) causes nuisance or annoyance to adjoining or neighbouring occupiers will be terminated immediately.

12. Cleaning

You agree to leave the property in a clean and tidy state using the equipment provided, including dishes done and stacked away and BBQ cleaned. If the property is left in an unsatisfactory condition, any costs for cleaning above the standard items will incur an excess cleaning charge. Please ensure all garbage is wrapped and removed from the property and placed in the appropriate garbage bins provided. Any damage to the property, breakages, and lost keys are to be reported and paid for by you. BBQ’s (if provided) must be left clean or a $40 charge will apply. Furniture must not to be moved, a $40 charge will apply if furniture has to be moved back in place.

13. Linen

All sheets, pillowcases, towels, tea towels and bath mats are provided.

14. Pets

All pets and animals are strictly forbidden in or around the property unless advertised as pet friendly whereby a dog is permitted. Guests are responsible for the removal of all droppings, bones and for the filling of holes made by the dog/s otherwise a $40 charge will apply.

15.Personal Property

No responsibility is accepted by Beechworth Short Stays or the owner for any personal property left in or around the property however all effort will be made to return to guests, any left behind. This will be at the cost of guest.

16. Property Access

You agree to allow Beechworth Short Stays to enter the property to arrange any necessary repairs. In the event of the property being offered for sale, inspections with prospective purchasers may be necessary during reasonable hours by appointment.

17. General

Any printed, written or verbal description of the property and facilities is given in good faith and no responsibility for misinterpretation will be accepted. You accept the property as booked and you cannot be relocated